Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.
I will be assisting you to fix the issue you are having.
May I know what troubleshooting have you done?
May i know what error says when you try to print?
is your cartridge is genuine?
you can check your email, you can also reply there.
I want you to try off the printer remove the power cord from the outlet after 5 minutes on it again.
Okay, now I want you to remove all the cartridges off the printer remove the power cord from the outlet after 5 minutes install again the cartridges and on the printer.
Okay, Let me know if I can be of further assistance. Thank You.