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I have a MFC-J470DW & a MFC-J430W. For the past week or so I

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I have a MFC-J470DW & a MFC-J430W. For the past week or so I can print wirelessly perfectly well. However I cannot scan - get message "check Connection". I've absolutely everything I can think of and cannot get scan to work - had no problem for several years. Might it be to do with recent Windows 10 update. Strange both machines have same problem. Hopr you can please help.
JA: Is there an error code on your printer when you try to scan?
Customer: No just message - check connection
JA: When did you last update the printer driver software?
Customer: Yesterday when I discovered problem, I think
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: I don't think so

Hi, this is Lakshman Reddy. You have reach which is a Paid Question and Answer site. I will be helping you with your issue today.
As I understand you are getting issue of both MFC printers on Windows 10 Computer. Am I correct on that?

Download the Printer drivers from the below links and install the drivers for your both printers.



Let me know if you still need further assistance.

I'll be happy to assist you further.

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