How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 67400
Experience:  15 years consulting in the IT industry with Printing engineering
32989067
Type Your Printers Question Here...
Richard is online now

I am trying to change mY payments info but you're not

Customer Question

I am trying to change mY payments info but you're not accepting it
Submitted: 1 year ago.
Category: Printers
Richard
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.
Your HP Instant Ink account page opens.
In the My Account section, click Change Billing Information, then Edit Payment Information.

Let me know how you go please.

Thank you

Ask Your Own Printers Question