Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi,I'm sorry about your printer issue. I'm glad to assist you today. Do you have a Windows or Mac computer? On the printer, can you please try the Wi-Fi Setup > Push Button (WPS) option and check?Please reply at the box below, then click on the Send button below. Thank you,
Thank you. On your Epson printer, can you please go to options Wi-Fi Setup > Push Button (WPS) now?
Please reply at the box below, then click on the Send button below. Thank you,
After selecting option Push Button (WPS), press OK, then press the WPS button or Pair button on your BT Hub modem device and then wait a few minutes, check. Thank you.
Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:
https://tinyurl.com/yyak85g9Then open / run / install the item called Elsinore.ScreenConnect.Client when prompted at the bottom.Please reply at the box below. Thank you,
Thank you for the remote support session. Summary: There is hub compatibility issue (long Wi-Fi password); suggested to use USB printer cable. When you have the USB printer cable, please try the following steps:
- USB printer cable:
Please let me know if there is still issue later. Thank you for your patience.