Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Resetting the printer might clear the error message.
With the printer turned on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait 5 minutes
Reconnect the power cord to a wall outlet and to the printer.
Turn the printer on and try to scan again.
May I know if this is a windows pc or mac?