Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello my name is Kent from JustAnswer,
I am really sorry for the trouble you are facing in right now
But I'm here and happy to assist you today.
Resetting the printer might clear the error message.
With the printer turned on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait 5 minutes
Reconnect the power cord to a wall outlet and to the printer.
Turn the printer on.
Let me know the results after.