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Rafi
Rafi, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  IT Manager
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The yellow C lamp stays lit, pixma MG2950, Asus lap top,

Customer Question

the yellow C lamp stays lit
JA: What's the brand and model of your product?
Customer: pixma MG2950
JA: What kind of computer or device are you printing from?
Customer: Asus lap top
JA: How long has this been going on with your Pixma?
Customer: just today. a have got a new router fromSky and am trying to set up wireless connection. printer will print OK with cable
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no thanks
Submitted: 9 days ago.
Category: Printers
Expert:  Rafi replied 9 days ago.

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is Rafi. I am happy to be assisting you today. Please note Secure Remote Assistance are auto-generated and communication through chat is fine with me. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. May I know what troubleshooting have you done?

Customer: replied 8 days ago.
I cannot deal wth this like this. It was a mistake to put tje [rpblem on line. I thought I was dealing with Cannon. Please close it down.
Expert:  Rafi replied 8 days ago.

We are JustAnswers. Here is Canon contact info: https://www.usa.canon.com/internet/portal/us/home/contactus

Let me know if you have any other questions.

Customer: replied 7 days ago.
Iam in zthe UK not the USA. I already havethe cannon contact. thank you. good bye
Expert:  Rafi replied 7 days ago.

Anytime. Take care.