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Joseph Newman
Joseph Newman,
Category: Printers
Satisfied Customers: 252
Experience:  Lead Technician at Maryville City Schools
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My printer stopped mid document and a notice came up asking

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My printer stopped mid document and a notice came up asking me to disconnect and then reconnect. I did this and it did not work and notice reappeared

Hello. My name is Joseph. Can I assist you with your printer issue?

Joseph Newman and 2 other Printers Specialists are ready to help you
Customer: replied 10 days ago.
I wish you would as smmad trying to get an answer.

Ok, before the call. Can I get a list of troubleshooting that you already tried?

What steps have you done? Can I remote in and make sure the printer is installed correctly?

Customer: replied 10 days ago.
Look forward to hearing

What steps have you done? Can I remote in and make sure the printer is installed correctly?

Customer: replied 10 days ago.
Printer had been here a number of years.

Ok, when did it start acting up?