Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, my name is ***** ***** welcome to JustAnswer. I’m sorry to hear you're having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.
I may need to ask you further questions to give you a fully detailed answer.
May I know the exact model number of your printer? E.g. Canon MG5220
May I know the operating system you are using? Is it Windows 10?
Are you able to copy like Xerox (photocopy) without using the computer?