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Russell H.
Russell H., Printer and Office
Category: Printers
Satisfied Customers: 2028
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I have a Canon Pixma MG4250 printer. I have just bought a

Customer Question

I have a Canon Pixma MG4250 printer.
JA: What kind of computer or device are you printing from?
Customer: I have just bought a new Dell Laptop Computor powered by Windows 10 .
JA: How long has this been going on with your Pixma?
Customer: The problem is that the Computor does not recognise the Printer
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Printers
Expert:  Shefin replied 7 months ago.

Hi, my name is ***** ***** welcome to JustAnswer. I’m sorry to hear you're having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.

I may need to ask you further questions to give you a fully detailed answer.

How do you connect the printer to the computer? Is it using USB cable?

Have you recently changed any wireless settings or the router itself?

Are you able to copy like Xerox (photocopy) without using the computer?