Printer Repair Questions? Ask IT Technicians for Answers ASAP
My name is James
Welcome to Just Answer, I am sorry your having a techincal Issue
I know these can be Frustrating, I will be working with you to fix these issues to get you fixed up ASAP
Let me know when you are ready to continue
If you try and Print in Blank and white dose it do the same ?
if you print using either dose it print ?
Can you please do this
Let me know
What kind of document are you trying to print ?
Can you open a word doc
Thanks i can call you as your in UK like me , but just need to run through these steps first ,
It will be easier for me to remote on and have a look let me know when ready
Please go to
Then Click the Red Download now, Install and Open ,
Then give me you numbers in the top left hand corner to connect
Top Left you will see number , type them here
ah , what version of osx are you using
Not a problem