Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, my name is*****'m happy to assist you today with your OFFICEJET PRO 9015 PRINTER, Lets get started!
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can we please try the following:
please install the drivers and firmware here:https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/24208582
Please let me know how this goes.