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I’m so sorry to hear about your issue. I know that can be frustrating. Hopefully, we can get this resolved quickly. I understand you see a triangle error message. When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on the computer screen.
Please try to clear any paper jams.
Thank you very much for your time & patience while I typed up your response. Also, thank you for giving me the chance to help out today.
If there is anything else that I can help with today, please let me know. My goal is to provide excellent service to you!
(Your friendly expert)