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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 1269
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I have a Brother DCP 1510 series and I can't get it to print

Customer Question

Hi, I have a Brother DCP 1510 series and I can't get it to print in colour. Can you help please?
JA: What's the brand and model of your printer?
Customer: Brother DCP - 1510 Series (Copy 1)
JA: How long has this been going on with your Brother printer?
Customer: I think it's been set by the previous owner to always print in black and white as this is the first time I've tried to print a photo in colour
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: It happens automatically so fairly recently - I think
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No thank you
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hi, my name isCustomerand welcome to JustAnswer. I'll be the one to assist you with your question regarding your printer.

May I know the operating system you are using? Is it Windows 10?