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Ameen Khan
Ameen Khan,
Category: Printers
Satisfied Customers: 12221
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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My cameo silouhette is not recognising any of my printers

Customer Question

hi my cameo silouhette is not recognising any of my printers and my memory is low
JA: What's the brand and model of your printer?
Customer: i have an hp
JA: How long has this been going on with your HP printer?
Customer: envy 5532
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: and a pixma ts5050
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: it works if i print something from word or from my phone just not with my cameo sillouhette
Submitted: 1 year ago.
Category: Printers
Expert:  Ameen Khan replied 1 year ago.

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

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I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

That is a corrupted printer driver, kindly uninstall the current printer driver and the re-install a new one from the manufacturers website at this link - https://support.hp.com/us-en/drivers/selfservice/hp-envy-5530-e-all-in-one-printer-series/5304881/model/5373124

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