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Russell H.
Russell H., Printer and Office
Category: Printers
Satisfied Customers: 2028
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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Hitachi XL2000 driver stopped backing up when installed

Customer Question

Hitachi XL2000 driver stopped backing up when installed Windows 10, how to resume automatic backup please
JA: What's the brand and model of your computer?
Customer: Asus C501J
JA: What have you tried so far with your computer?
Customer: Unplug, restart computer, go to check drive is recognised, light is on. etc.,
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Only that I am not computer savvy so simple terms please!
Submitted: 2 months ago.
Category: Printers
Expert:  Stuart Woods replied 2 months ago.

try following instructions of JA FIRST

Customer: replied 2 months ago.
I am totally not with computer technology, excuse i'm 88. What do you mean try following instructions..... Sorry to be so no with it.
Customer: replied 2 months ago.
email only please, I get too confused trying to hear and to do things over the phone.
Customer: replied 2 months ago.
Expert:  Stuart Woods replied 2 months ago.

restart the machine.