Printer Repair Questions? Ask IT Technicians for Answers ASAP
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I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please follow the steps here to clean the LED head
Tell me how it then prints please
Did you see the pictures on the instructions as it shows you where to wipe.
Put different toners in the printer and tell me how it works with that please
I am sorry to hear that.
It is the ink delivery system that has faulted.
I am really sorry about this and you are going to have to return the printer to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
I cancelled the phone call for you
You are welcome