Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, my name is*****'m happy to assist you today with your ROYAL 1216X, Lets get started!
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can we please try the following:
Try powering off the ROYAL 1216X, pull the power cable out of the ROYAL 1216X, wait for 1 minute, then put the power cable back in. After this try again.
Please let me know how this goes.
Understood, thank you
Did we follow the steps here?:https://www.youtube.com/watch?v=xbWLJB9LFR0