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Ameen Khan
Ameen Khan,
Category: Printers
Satisfied Customers: 11774
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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JUST CHANGED CARTRIDGES, TRYING TO PRINT, SAYS PRINTING BUT

Customer Question

JUST CHANGED CARTRIDGES, TRYING TO PRINT, SAYS PRINTING BUT IS NOT
JA: What's the model of your printer?
Customer: CANNON PIXMA MG 2950
JA: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?
Customer: YES AND NO ERROR MESSAGES
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: NO THANK YOU
Submitted: 7 days ago.
Category: Printers
Customer: replied 7 days ago.
model cannon mg2950 pixma dont know if I sent you this info
Customer: replied 7 days ago.
no error messages SAYS PRINTING BUT IS NOT
Customer: replied 7 days ago.
i will see on e-mail cant wait any longer
Expert:  Ameen Khan replied 7 days ago.

Hi! My name is ***** ***** I'll be assisting you today. You have reached JustAnswer, an online question and answer company

I will do my best to help you today.

To answer your question ->

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That could be a corrupted printer driver, kindly uninstall the current printer driver and the re-install a new one from the manufacturers website

Next, turn off the printer for 45 minutes and then plug it back in for a reset.

I hope my answer was helpful to you and If you would like more assistance, feel free to message me back before rating. I am here to help you. If you are satisfied with the answer, then kindly use the stars at the top of the page to rate my service with you.

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