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Russell H.
Russell H., Printer and Office
Category: Printers
Satisfied Customers: 2028
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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New printing ink cartridge not working seems to be out of

Customer Question

New printing ink cartridge not working seems to be out of alignment. How do I fix this please?
JA: Are you getting any error messages? If so, what do they say?
Customer: No message jusr very feint printing
JA: The last time you changed your cartridges, did you replace them with new ones or refill the old ones?
Customer: New ones
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no thanks
Submitted: 11 days ago.
Category: Printers
Expert:  Michelle replied 11 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out.

What Operating System (OS) is running on the computer? xp, vista, windows 7, 8 or 10 or Macos

Let me know the make and model of the printer.