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Russell H.
Russell H., Printer and Office
Category: Printers
Satisfied Customers: 2029
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I have an error message on my computer when I try to print.

Customer Question

Hi i have an error message on my computer when I try to print.
JA: Is your printer displaying the error on all print jobs, even after you restart it?
Customer: The button is flashing 5 times
JA: When did you last update the printer driver software?
Customer: I haven't
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: It's a Canon iP4900, serial number ACDs 00036
Submitted: 6 days ago.
Category: Printers
Expert:  Bing replied 6 days ago.

Hello and welcome to JustAnswer, an independent technical support website. My name is ***** ***** it’s my pleasure to be assisting you today.

Can I see a screenshot showing how the original symptom looks like for a technical review?