Printer Repair Questions? Ask IT Technicians for Answers ASAP
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I can only give you a general answer, but I hope this helps.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
What exact make model of your printer?
Here's the linked video on how to connect your printer your wifi connections: https://www.supportvideos.ext.hp.com/detail/video/1245172379001/how-to-connect-an-hp-printer-to-a-wireless-network-using-wi-fi-protected-setup
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