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VanHilton M
VanHilton M,
Category: Printers
Satisfied Customers: 8305
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
104802751
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Trying to connect printer to new wifi router, wirelessly,

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trying to connect printer to new wifi router
JA: How are you connecting to your printer: wirelessly or by USB?
Customer: wirelessly
JA: When did you last update the printer driver software?
Customer: not sure
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: have just replaced my router, not sure how to enter new wifie password

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.

Disregard the remote service, that is just an automated offer it does not apply in this case.

I can only give you a general answer, but I hope this helps.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

What exact make model of your printer?

Customer: replied 15 days ago.
HP ENVY 4527
VanHilton M and 3 other Printers Specialists are ready to help you
Customer: replied 15 days ago.
Have managed to solve my problem and do no require any further support. Many thanks .

Keep safe thank you