Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, my name is ***** ***** I’ll be helping you with your question today. I’m sorry to hear that you’re experiencing this.
I will need to do a bit of research before I can give you an accurate answer. It should only take about 15 minutes.
In the meantime, you may reply to me at any time if you think of any additional details that may be relevant. Thank you so much for your patience.
It appears that the printer is disconnected from the computer and the wifi network.
You will have to reconnect the printer to the wifi network.
Click on the magnifying tool at the top right corner of the screen and type KeyChain and open the KeyChain access.Once you open the KeyChain, select the name of your network in the list, and click the info button at the bottom of the window.Click on “show password,” enter Mac’s login password ***** you will be able to see the network(wifi) password.
It is good to know that you found the password.