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Windowspcfix
Windowspcfix, Consultant
Category: Printers
Satisfied Customers: 8310
Experience:  It Consultant
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I made a mistake and the printer is no longer coming up on

Customer Question

I made a mistake and the printer is no longer coming up on my screen can you hwlp me.
JA: How are you connecting to your printer: wirelessly or by USB?
Customer: wirelessly
JA: When did you last update the printer driver software?
Customer: I have not done this at all.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no I don't think so.
Submitted: 16 days ago.
Category: Printers
Expert:  Windowspcfix replied 16 days ago.

Hello

My name is James

Welcome to Just Answer, I am sorry you are having a techincal Issue

I know these can be Frustrating, I will be working with you to fix these issues to get you fixed up ASAP

Let me know when you are ready to continue

Cheers James

Expert:  Windowspcfix replied 16 days ago.

What is the make and model of the Printer ?

Customer: replied 16 days ago.
HP Envy Photo 6234
Expert:  Windowspcfix replied 16 days ago.

https://support.hp.com/us-en/drivers/selfservice/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/17319425

Click Above and download and install the driver and follow the on screen instructions to install the printer

Cheers James