Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello! Welcome to JustAnswer. Thank you for your question. I'm Benjie and I can help you today.I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
What have you done so far to troubleshoot the problem?Please share them with me so we don't repeat them
I see, Can you please turn off the printer remove the power to the printer unplug it from the power socket?
Then wait 10 minutes,connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Once done, please restart your iPad then open the file and try to print
Let me know the results please
if you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.
To print on your iPad, Use AirPrint,
to do this,
Open the file that you want to print
Find the print option,
Scroll down and tap Print
Tap Select Printer and choose an AirPrint-enabled printer.
Start printing, tap the Print button
Please note, your printer and iPad should be connected to the same network
Disregard the remote service offer, that is just an automated offer it does not apply in this case.