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Benjie
Benjie, Printer
Category: Printers
Satisfied Customers: 12893
Experience:  Computer and IT Support Engineer
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I had in front of me, what i wanted to print, then i

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i had in front of me, what i wanted to print, then i switched on printer.
JA: What's the brand and model of your printer?
Customer: Canon..... i’ve done this many times, but blank...at the moment, i’ve sent an email to my daughter in Scotland .....tellin her, PIXMA in the middle
JA: How long has this been going on with your Canon printer?
Customer: I haven’t used it for some time, but because i want to do this.... i find i just can’t remember the next thing.
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: i don’t have dementia - but i know all about it.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: not really i just feel so helpless in not knowing the next thing to do and i don’t want to give up!, i’ve been up since5 am,

Hello! Welcome to JustAnswer. Thank you for your question. I'm Benjie and I can help you today.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

What have you done so far to troubleshoot the problem?
Please share them with me so we don't repeat them

Customer: replied 10 months ago.
I have my iPad her in front of the canon printer. I have a document ready for printing in my iPad. Now iv forgotton what to do!!’m

I see, Can you please turn off the printer remove the power to the printer unplug it from the power socket?

Then wait 10 minutes,
connect the power again to the printer,
turn it on and tell me please if it is now operating correctly.

Once done, please restart your iPad then open the file and try to print

Let me know the results please

Customer: replied 10 months ago.
The printer is working
Nothing wrong with it
I only need to know the necxt thing to get the information into the printer. It’s very simple but I’ve forgotten. I’ve already paid 5 to my credit card. I don’t understand another 21 pounds!
Customer: replied 10 months ago.
But Benguela please can you help me. It’s a very simple thing to do?

if you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.

To print on your iPad, Use AirPrint,

to do this,

Open the file that you want to print

Find the print option,

Scroll down and tap Print

Tap Select Printer and choose an AirPrint-enabled printer.

Start printing, tap the Print button

Please note, your printer and iPad should be connected to the same network

Customer: replied 10 months ago.
Bennie, i can’t pay £21 for the phone. i just paid £5 on my credit card. there’s nothing wrong with my pt
printer Bennie......it’s just a simple thing i need to do to get my letter printed,
Customer: replied 10 months ago.
I have the document in front of me Bennie and my printer is switched on what is the next thing I do please Bennie?
Customer: replied 10 months ago.
I can’t afford £21 as well as £5’mm

Disregard the remote service offer, that is just an automated offer it does not apply in this case.

To print on your iPad, Use AirPrint,

to do this,

Open the file that you want to print

Find the print option,

Scroll down and tap Print

Tap Select Printer and choose an AirPrint-enabled printer.

Start printing, tap the Print button

Please note, your printer and iPad should be connected to the same network

Benjie and 5 other Printers Specialists are ready to help you