Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello. Welcome to Just Answer, an independent paid Question, and Answer support site. I am Rafi with 15+ years of experience and will try to do my best to help you today. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. May I know what troubleshooting have you done?
Please do the following:
Choose the Apple menu.
Click System Preferences.
Click Printers & Scanners.
Select the printer from the list.
Click Remove (-). If prompted to confirm, select Delete Printer.
Then go back and Add the printer by clicking on +
Please give it another test.