Printer Repair Questions? Ask IT Technicians for Answers ASAP
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The Extruder Off message, is actually a menu entry for allowing turning Off of the extruder in the 3D printer. In short, it is not an error message, unless your 3D printer is defective in its Extruder controls.
Try turning the Extruder On, please. After that, your Anet A8 may be defective, regrettably... so please let me know how it goes.
Try using that menu option to change it. If that does not work, I suspect the temperature might need raising, but if that does not work either, the 3D printer needs repair. (How old is the printer, please?)
I am sorry to hear that. The printer has suffered a problem that will require repair-servicing, then. Electronic or otherwise, the problem needs repair.
(How old is the printer, please? just by the way.)
There is a menu, with 'Back' at the top, that has, lower down, the Extruder entry. Please try there.
There is a menu on the A8 printer, with 'Back' at the top, that has, lower down, the Extruder entry. Please try there.
The printer is defective, I regret. If the warranty extends to 1 year (which is normal) it should be warranty-serviced by the maker:
is the page of information about having it returned for warranty servicing. Note, please, that the 'do-it-yourself' model only has a 6 month warranty; the 'full' model has a 1 year warranty.
You would have to pay for the local repairer, which would be non-warranty.
Would you still like information, please?
This page has some doubtful prospects - they are probably all just providers of 3D printing service, but not repair - but 3D Nucs seems the best prospect for your needs: