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Bing
Bing, Engineer
Category: Printers
Satisfied Customers: 7516
Experience:  Senior IT Consultant
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Can not connect my 2700 printer to my MacBook Air,

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Can not connect my 2700 printer to my MacBook Air
JA: How are you connecting to your printer: wirelessly or by USB?
Customer: Wirelessly
JA: When did you last update the printer driver software?
Customer: I have only just bought the printer and tried to install per instructions
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no

Hello and welcome to JustAnswer, an independent technical support website. My name is ***** ***** it’s my pleasure to be assisting you today.

Can you please advise the full brand name and model number of your printer?

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Customer: replied 11 months ago.
CN1366A3QK
Customer: replied 11 months ago.
HP 2700
Customer: replied 11 months ago.
OK

Thanks for requesting a phone call. Is it a good time to call you now?

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A kind reminder for the remote session waiting for you. Please advise your preferred time of the phone call Thanks.

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