Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Please check the instructions at given link to remove the paper jam issue.
Paper Jam Problems Inside the Product
If paper has jammed inside the product, follow the steps here to clear the jam.
Caution:Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open.
Remove any paper inside, including torn pieces.
Turn off the printer and unplug the power cord from the printer and the electrical outlet. Unplug all other cables from the printer. Pull out the paper cassette, and carefully stand the printer on its right side. Carefully remove the jammed paper.
Also, you can watch video for better understanding. this will help you.
Have you checked the video at https://www.youtube.com/watch?v=acht6DNyjLI