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Brian Atkins
Brian Atkins, Technician
Category: Printers
Satisfied Customers: 2157
Experience:  Technical Support Engineer at Intermedia
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My cannon pixma seems hg 2550s to have a paper jam but

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My cannon pixma seems hg 2550s to have a paper jam but looking into I cant see any paper
JA: What kind of computer or device are you printing from?
Customer: Cannon pixma MG 2550s
JA: How long has this been going on with your Pixma?
Customer: since yesterday
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: I havent
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No its only a new printer

Hello and welcome to JustAnswer,

An independent Question & Answer web portal. My name is ***** ***** I am happy to be assisting you today!

Please see the following link for instructions on how to clear the paper jam on this printer and let me know if you need further assistance.

https://ij.manual.canon/ij/webmanual/ErrorCode/MG2500%20series/EN/ERR/err_other0100.html

Brian Atkins and 5 other Printers Specialists are ready to help you