How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask NILESH PANCHAL Your Own Question
Category: Printers
Satisfied Customers: 3812
Experience:  7 years of programming experience and Microsoft technologies expert
Type Your Printers Question Here...
NILESH PANCHAL is online now

Erratic printing, especially black ink. You are usually

This answer was rated:

Erratic printing, especially black ink. You are usually aware when running out.
JA: What's the brand and model of your printer?
Customer: HP Envy 4524
JA: How long has this been going on with your printer?
Customer: A day or two
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: sorry I’m dim - don’t know what this means
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no

Hello and Welcome to JustAnswer, an independent Question and Answer site. My name is ***** ***** I will be happy to assist you today!

Kindly let me know what help you need with your printer.

Customer: replied 10 months ago.
I need to be able to print properly!
Customer: replied 10 months ago.
Every other line or so fails to print. One line will print ok followed by blurry line, then blank. I am surprised you expect me to pay more for a telephone call. This is not what I thought I had signed up for.
Customer: replied 10 months ago.
If I continue, and pay for the call, do I get a refund? Will you refund the £21 plus the £5? Please explain.

Let me know when did issue start and does it happen every time or only specific cases.

Hi, since we have not received any reply from your end I will try to provide the best possible answer based on the available information.

Methods to Fix HP Printer Printing Slowly

Check Ink or Toner Cartridges & Paper Tray. ...

Reset Your Printer & Use a Different Cable. ...

Update Your Printer's Firmware & Driver. ...

Reinstall Your Printer Driver. ...

Check Your Network Status. ...

Choose Both Cartridges for Printing. ...

Check Your Printer Preferences.

Kindly let me know if you need any further assistance and I will be happy to help you.

Thank you for giving us an opportunity to help you!


NILESH PANCHAL and other Printers Specialists are ready to help you