How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KamilAnwar1 Your Own Question
KamilAnwar1, Technician
Category: Printers
Satisfied Customers: 11024
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Printers Question Here...
KamilAnwar1 is online now

I cannot get the machine to turn on. photosmart 8150, Today

This answer was rated:

I cannot get the machine to turn on.
JA: What's the brand and model of your printer?
Customer: photosmart 8150
JA: How long has this been going on with your printer?
Customer: Today is the first ever in years
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: July 2020
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: NO

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Please follow the steps below.

  1. Remove printer power and connection cable
  2. Press and hold the power button for 20 seconds
  3. Re plug the printer power and connection cables
  4. Restart the printer
  5. Wait for the printer to initialize
  6. Try printing
KamilAnwar1 and 8 other Printers Specialists are ready to help you
Customer: replied 17 days ago.
Thank you . That has done the trick. Everything fine again.