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KamilAnwar1
KamilAnwar1, Technician
Category: Printers
Satisfied Customers: 10980
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I am trying to Pair up my Epsom XP-640with our Mac Air,

Customer Question

Hello I am trying to Pair up my Epsom XP-640with our Mac Air
JA: How are you connecting to your XP-640WITH: wirelessly or by USB?
Customer: Wirelessly
JA: When did you last update the printer driver software?
Customer: Not sure how do we do it?
JA: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?
Customer: No!
Submitted: 12 days ago.
Category: Printers
Expert:  KamilAnwar1 replied 12 days ago.

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Expert:  KamilAnwar1 replied 12 days ago.

Please follow the link below, download and install the printer manufacturer's software to setup the printer

https://ftp.epson.com/drivers/XP640_Lite_64NR_NA.dmg

Customer: replied 12 days ago.
I need to get the printer off lined
Expert:  KamilAnwar1 replied 12 days ago.

Restart the printer, to disconnect printer from WiFi press the WiFi button on your printer.

Customer: replied 12 days ago.
It’s hasn’t worked I would like to cancel the £5.00 contract now please
Expert:  KamilAnwar1 replied 12 days ago.

Please click the contact us button below.