Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello and Welcome to JustAnswer.My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.
Please follow the steps below to troubleshoot the printer
Please follow the steps below
Have you checked the ink levels?
Are you using Microsoft Word to print the documents?
Please try printing a document using Web browser or Adobe Reader.
While printing from Adobe select the correct printer while printing.
To resolve the issue with word repair Microsoft Office installation
Please follow the steps below and repair Microsoft Office installation. Make sure you remember the email linked with Office subscription as you may have to enter it after the repair process to activate the product.