Printer Repair Questions? Ask IT Technicians for Answers ASAP
Welcome to JustAnswer, my name is ***** ***** I will be helping you today regarding your printer. I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.Can you tell me what error you are getting, please?
The best and fastest thing to try in this case is clearing the printer memory. No settings will be reset at this point, and it usually helps with most issues.
Carefully, remove the power cable from the printer so the printer is disconnected from power. Then press and hold the power button or clear/cancel button on the printer for 30 seconds.
Connect the power back up and turn it on as normal. Please check to see If this clears it.
Thanks so much, I am patiently waiting for further updates.
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