Printer Repair Questions? Ask IT Technicians for Answers ASAP
Greetings and Welcome to JustAnswer.
I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.
Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.
Could I confirm you are trying to update your payment method attached to your Instant Ink account?
Did you still need my assistance?
Am I right to say you are trying to sign into your HP Instant Ink account?