Printer Repair Questions? Ask IT Technicians for Answers ASAP
My name is Sheri. Thank you for using JustAnswer. I am sorry that you are experiencing this issue with your printer and I will do my best to resolve it for you as quickly as possible.
Please allow me a moment to review the information you have provided so far. Also, feel free to reply with any additional details you feel are necessary.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service
Expert Level Professional Consultant with over 25 years of experience
Hi. Please provide the model of the printer.
Without the information I requested, I am only able to provide you with a general answer, but I hope this helps. Go to the manufacturer's website for your model printer. Select your operating system and download the printer driver and software installation package. Then run the installed file you downloaded and follow the prompts. If you would like to provide the brand and model number I can provide further details
I just wanted to follow up. Please let me know if that worked for you.
I haven't heard back from you. Just reply if you need any further assistance.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.