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Hello I am a lawyer with over 15 years experience. I will try to help you with this. Which deposit protection scheme are you with?
we are with the Deposit Protection Service
Thank you. I will answer today. I hope that is OK.
This is the first time I have used this service so can you tell me how it works from now please. Do I cease the chat now and wait for an email from you?
Any reply to my reply timed at 10.50
Yes. I will answer you today, and you will get an email when i reply.
I can't rate my answer until you have got back to me
The deposit is £375, what would be the fee in the small claims court for this?
Thanks for the info so far I have one final question which relates to the small claims court. When I read the "https://www.depositprotection.com/documents/guide-to-deposits-disputes-damages-2013.pdf" pdf I noticed it states that tenants cannot use the small claims procedure to claim against landlords. Does this apply the other way round? (ie Landlords claiming from tenants). Will judgment in our favour be sufficient for the DPS to release the funds to us?
I am sorry I copied and pasted the wrong website reference in my previous reply. It should have been: https://www.gov.uk/make-money-claim-online in the subsection "What you cant claim for"
Ok thanks for your latest reply I think were done! I have checked with DPS and you are correct in that you cannot use the ADR process without the consent of both parties so will now go down the legal route to try to obtain redress.
Thanks for all your help