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What is the terms and conditions between you and the agent please? Does it say they can hold onto it?
The terms and conditions as I recollect make no mention of provision of rent paid in advance, this is a standard agreement.
Ok - then the agent can not do this
Unless there is a clause in their agreement that allows them to with hold payment then they can not
You signed a contract with the agents and they and you are bound
Ask them what contractual provision they are relying on.
If they can not tell you then they can not keep it
Can I clarify anything for you about this today please?
Thanks Alex, I will check our agreement this evening and them to identify the contractual provision they are relying on.
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