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Usually they would claim on their insurance and their insurance may contact your insurance.
The same as a car accident.
In the fist instance they make their own claim on their insurance which may be claimed against yours.
If it came from a washing machine and leaked then it may be the building insurance covers it in any event
Can I clarify anything for you about this today please?
Hi Alex, thank you for your prompt response. Can you point me to a piece of law that shows that they should claim on their insurance, so that I can back up my claim?
I saw documentary and he said they had to do it in 3 hotels all in all
Umm, that does not sound very legal and you have not been clear? first you say contents and now you are changing to buildings? Sorry I am confused??
OK - perhaps I should clarify.
They should claim on their CONTENTS
Then they may claim on the flats buildings insurance
Then they may also claim on your OWN landlord insurance
Does that clarify matters for you?