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Hello my name is ***** ***** I will help you with this
Generally you would be responsible for anything coming from your land
This is the law generally - so anything from your land going onto another you are responsible for
Can I clarify anything for you about this today please?
Its from your land onto another
Can I clarify anything else?
Sadly you can't without putting your own drains in
Well they can't sue you if they wont let you rectify
They should give you permission
If not then they can't keep complaining!
But technically you are liable.
Can I clarify anything for you?
Great. If I could invite you to rate my answer before you leave today
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