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Ash
Ash, Solicitor
Category: Property Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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Property Law
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I have mould in several rooms in my rented flats from London

and quadrant housing trust I've... Show More
and quadrant housing trust I've been here 4 years it is becoming worse and worse and ruining items - they always seem to loose paper work or put me off some how so now I want to take it further how would I go about this to make them pull there finger out
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Hello my name is ***** ***** I will help you.
What is it you would like to achieve please?
Alex
Customer reply replied 2 years ago.
Them to take action and fix the problem instead of sending surveyors out every time that then don't act on what they have seen
Ok, you need to write a formal complaint and ask them to investigate the matter and put it right. If they do not then and only then can you go to the property ombudsman.
The offer a free, independent service and are found at: www.housing-ombudsman.org.uk
If that does not work you can consider a Judicial Review. This is where a Court considers what you say and see whether Quadrant have acted legally and reasonably.
A Court will either agree with their decision or send it back to them to think about again. But these are the steps you should take.
Can I clarify anything for you about this today please?
Alex
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