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Hello my name is ***** ***** I will help you with this.
For now please let me know whether the Landlord inspects the property?
Then the Landlord is liable. The Landlord should make sure that all fixtures and fittings work and are in order.
You need to wait to see what the bill is. Then you need to ask the Landlord for the excess difference to what you usually pay.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?
14 days from the time you notify the Landlord, which can only be once you get the invoice.
No, the Water Co will bill for actual usage.
Does that clarify?
They may waive it, but if they dont you can complain and issue a complaint to the Water Council:
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