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Hello my name is ***** ***** I will help you with this.
Are they trying to claim it off you?
Its not your fault. Unless you knew about it and didnt tell them when asked, then its the fault of the surveyor.That is the whole point of having a surveyor is to identify problem areas!So no, the claim isnt against you unless you asked and you lied.
Can I clarify anything for you about this today please?
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