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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
Have they obtained a warrant?
They need a warrant first. They should write to you and say that they will get one and the Court date.
Then you can attend Court and oppose it.
In the menatime, you should write and set out a formal complaint. They have to investigate it.
Their address is:
npowerPO Box 177Houghton le SpringDH4 9AQ
If that does not resolve it you can also go to the Ombudsman. They offer a free, independent service and can examine your complaint at:
That should resolve it for you.
Can I clarify anything for you about this today please?
If not I would appreciate a 5 star rating for my answer. If you need more help, you can ask follow up questions for free and I would be delighted to assist. Thanks!
No, they can't. All the best