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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
You mean the person who sent you the SAR response?
That does not matter, it is legal.
It does not have to be from someone individually. You are making the request from the Mortgage Company, not an individual.
So yes, it is legal.
Can I clarify anything for you about this today, please?
If not, I would appreciate a 5-star rating for my answer. If you need anything further I am available for a follow up at no extra cost.
Ok - your next option is to complain to the Information Commissioner.
Does that assist?
Ok - as I have said, you can go via the ICO regarding your SAR if you are not satisfied with the request.
Does that help?
If you disagree with their decision you can take it to Court.
But you need to take it step by step.
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