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Hello my name is ***** ***** I will help you with your question today. I am reviewing it, please give me a moment.
Did they otherwise manage the property save for meter reading?
Ok it is. But save for the difference in meter readings there is no loss.
You can claim the difference in energy used. But that is it. You can’t claim £500 for exit fees as that is not your loss.
Your loss is the energy cost, nothing more.
I am sorry if this is not the answer you want, nor the one I want to give you, but I have a duty to be honest.
Can I clairfy anything for you about this today please?
You can claim direct losses. Those are the sums you can claim. You can’t profit from their breach.
So any direct losses can be claimed.
Does that clarify?
It was not a major mistake. It was the only one as you said they managed everything else fine.
So I don’t think you can claim that, just the losses as a result of the energy.
That is your loss. You could have kept the managing with as this was the only error.
Does that clairfy?
But you did not have to end the agreement. I assume it was for a specified period and you could have seen that out.
I asked specifically if they were ok - you said generally they were.
That is why I dont think that fee is recoverable.
But you can try and claim that, but I dont think you would succeed.
I think are you in difficulty.
You can try of course, but there is no guarantee you will win
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