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Hi thank you for your enquiry and your patience. Your question is not very clear. Are you looking to sell your flat and wanting to engage a solicitor to do everythng on your behalf without your involvement? or are you asking whether it is legal for a solicitor to have sold a flat that you own without your involvement?
Hi, thank you very much for the clarification and do not worry calls are offered to all customers automatically however you can ignore call offers and continue with typing. No solicitor is permitted to act for a client without that client's instructions to do so. I am therefore quite surprised that the solicitor managed to sell part of your property without seeking your prior authorisation. You ought to send a written complaint to the solicitor's firm and requesting that they look into your complaint and to give their decision in writing. If you have suffered any financial loss as a result of the sale you should look to claim damages from them. If their decision is not satisfactory and unfair and unreasonable you will be able to escalate your complaint to the Legal Ombudsman. I hope this helps and I would be grateful for your rating at your earliest convenience. My apologies for the delay in reverting back to you, I have been offline. All the best
The law society do not deal with complaints against solicitors. solicitors answer to the Solicitors Regulation authority however all complaints are handled on their behalf by the legal ombudsman. You can therefore complain to the LEgal Ombudsman and specify in your complaint that you have been writing to the solicitors and they are ignoring your correspondence. They may contact them to prompt them to respond before logging the complaint for their investigation.