How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Remus2004 Your Own Question
Remus2004
Remus2004, Barrister
Category: Property Law
Satisfied Customers: 2477
Experience:  Over 5 years in practice.
12826847
Type Your Property Law Question Here...
Remus2004 is online now

I have a shared water supply with a neighbour and need to

Customer Question

I have a shared water supply with a neighbour and need to turn off the water for an indefinite period of time (maybe weeks or months) as we have various issues with leaks inside that are damaging our house and will also be doing construction over the next few months. I have sent him a letter stating this and advising him to get his own supply installed (everyone but him has their own). I checked with Thames water and they said it was legal as long as I notified him but he says his solicitor told him it’s illegal for me to turn it off for more than a few hours. Is that true?
JA: Where are you? It matters because laws vary by location.
Customer: london - Camden
JA: What steps have you taken so far?
Customer: I have written to him informing him we will be turning it off and explained the reasons why. The first time I met him, I was simply asking whether we supplied him or he supplied us and he immediately got defensive and said I need not to ever go on a meter. Incidentally the water board are fitting meters in the area and will eventually make us all use them but the reason this has to happen now is because of the damage being done to our house. I gave hi, sorry hit return too soon i gave him 2 weeks to sort it out but all he is doing is arguing that he doesn’t want to. I have said I am open to changing the date if he can give me written evidence that Thames water can only install on a specified later date within reason
JA: Anything else you want the Lawyer to know before I connect you?
Customer: we are relatively new to the area but other neighbours have advised me he is very difficult. He has already flouted planning conditions to do with work he did on his house so I suspect he will say and do anything to get out of this and I need to know if what he said is true as I read that it is illegal for a water to turn off the supply for more than 4 hours without prior notice but Thames water did not mention anything to me about a limit on how long I could turn ours off for when I explained it was going to be for an indefinite period of time
Submitted: 12 days ago.
Category: Property Law
Customer: replied 12 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 12 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 12 days ago.
Please ignore the call request and service offer message. These were sent in error.
Expert:  oleksandrav-mod replied 11 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Oleksandra-Moderator
Customer: replied 11 days ago.
Please cancel and cancel my membership
Expert:  Jamie-Law replied 10 days ago.

Hello my name is Jamie and I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.

Expert:  Jamie-Law replied 10 days ago.

What is it you want to achieve please?

Customer: replied 10 days ago.
Cancel my membership
Expert:  Jamie-Law replied 10 days ago.

Sure. Please do not reply otherwise the system thinks you are stuck