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LegalNinja, Property Solicitor
Category: Property Law
Satisfied Customers: 837
Experience:  Solicitor
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I have a registered charge on my property in favour of hsbc

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hi i have a registered charge on my property in favour of hsbc bank dated 12/02/2009 and dont know what it is for as have not banked with them for years i cant get through to anyone that can help from hsbc is there a way of finding out what this is for
JA: What steps have you taken so far? Have you prepared or filed any paperwork?
Customer: no i have just had a copy of my title deeds
JA: Where is the property located?
Customer: rochford essex SS41LQ
JA: Anything else you want the Lawyer to know before I connect you?
Customer: NO


I will be assisting you.

Have you ever been a customer with hsbc in the past? i.e. taken a mortgage

Customer: replied 7 months ago.
no mortgage i used to bank with them but no overdraft or loans

OK, this is a common issue that customers face when a mortgage has been redeemed but the charge against the property has not been removed.

Customer: replied 7 months ago.
but i have never had a mortgage and cant get to speak to anyone at hsbc who know what to do

That is odd. Is there anybody else registered on the title other than you?

Customer: replied 7 months ago.

Okay, have you tried this number below:

Mortgage Services

By phone: 03457 662 255

Lines open Monday - Friday 8am - 6pm, Saturday 9am - 5pm.

Customer: replied 7 months ago.
ok ill try that

No problem. Is there anything else for the time being?

Customer: replied 7 months ago.
no thanks


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LegalNinja and 3 other Property Law Specialists are ready to help you